VIVAMASK Privacy Policy

In this privacy policy (“Privacy Policy”) we explain how we process your personal data on our website www.VIVAMASK.de (“Website”) and on our VIVAMASK social media presences.

Overview

  1. Who is responsible for processing your personal data?
    What do we process your personal data for?
    Browsing the website
    Contact form
    Newsletter and email marketing
    Social media
    To which recipients do we transfer your personal data?
    What security measures are taken?
    Are cookies used on the website?
    What are your rights?
    How can you contact us?

1. Who is responsible for processing your personal data?

Viotrade GmbH, Bahnhofstraße 39, 82041 Oberhaching (“Viotrade” or “we”) is responsible for the processing of your personal data.

There is no obligation to appoint a data protection officer.

2.What do we process your personal data for?
We process the following personal data:

2.1 Surfing the website

Personal data that we process

When you browse our website, we process personal data using cookies to enable you to access our website. Such information mainly includes device information, such as the type of web browser you are using, the operating system you are using, your IP address, the date and time of access, the name and URL of the file accessed, and the name of the access provider.

You can also visit the website without cookies by deactivating cookies. However, some functions on our website may then not be available.

Purpose of processing

We use cookies or similar technologies to provide you with the best customer experience at all times. Therefore, we process your personal data to understand how you use our website, to provide you with a smooth use of our website, to customise the website to your interests and to evaluate system security and stability. For more information about cookies, please read our Cookie Policy.

Storage period

We adhere to the principles of data avoidance and data economy. We only process your usage data for the usage process and delete it as soon as we no longer need it for the stated purposes. Beyond that, we only store your usage data to fulfil legal storage obligations. The respective storage period of the cookies can be found in our cookie policy.

Legal basis for processing

The processing of your personal data is based on our legitimate interest in providing you with a well-functioning and secure website. We only use cookies that track your behaviour on our website and the associated data processing with your consent.

2.2 Contact form
Personal data we process

We process your name, email address, information about your contact request and any other information you provide.

Purpose of the processing

We process your personal data to respond to your contact request.

Storage period

We only store your personal data for as long as is actually necessary to answer your contact request; otherwise, we only process your personal data in order to comply with the statutory retention obligations or in order to defend ourselves against legal claims or to assert such claims ourselves.

Legal basis for processing

We process your personal data in order to fulfil the contract concluded with you (answering the contact request).

2.3 Newsletter and email marketing
Personal data that we process

We process your email address, your name and the content of the message.

Purpose of the processing

We process your personal data to send you the newsletter, in particular to keep you informed about the VIVAMASK training programme by email.

Storage period

We only process your personal data for as long as is actually necessary to send you the newsletter. We will no longer process your data if you have objected or revoked your consent. Otherwise, we only process your personal data in order to comply with the legally prescribed retention obligations or in order to defend ourselves against legal claims or to assert such claims.

Legal basis for processing

If you are a VIVAMASK customer, we process your data based on our legitimate interest in keeping you informed as a customer. If you are not a VIVAMASK customer, then we require your consent for the processing.
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Right to object to direct advertising
You have the right to object at any time to the processing of personal data concerning you for marketing purposes. If you object to the processing for marketing purposes, your personal data will no longer be processed for these purposes.

Please send your objection to us by post (address under 1. above) or to the following e-mail address: datenschutz@VIVAMASK.de
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2.4 Social Media
This privacy policy also applies to our social media presences. You can find out more details about data processing on the respective social media presence via this respective presence. This data protection declaration also applies there.

Please note that in addition to us, the respective social media platform also processes your personal data when you use it. If you have any questions about this processing, please refer to the relevant data protection information of the respective social media platform.

Storage period

We only process your personal data as long as we actively maintain the respective content on the social media platform or until you object to our data processing. Otherwise, we only process your personal data in order to fulfil the legally prescribed retention obligations or in order to defend ourselves against legal claims or to assert such claims.

Legal basis for processing

We process this data based on our legitimate interest in providing you with a well-functioning and informative social media presence.

To which recipients do we transfer your personal data?

We use external and independent service providers (e.g. cloud or hosting providers) to help us run the website. We have carefully selected these service providers and, where required by law, have concluded so-called order processing agreements. We transfer the data based on the legitimate interest to work with processors who can assist us in our operations by using experts and taking over our services.

We do not share your personal data with any third parties.

The aforementioned recipients of your personal data are all located in EU/EEA countries.

4 What security measures are taken?

We take appropriate technical and organisational security measures to protect your personal data from being unlawfully destroyed, lost, altered or exposed to unauthorised third party access.

Are cookies used on the website?

We use cookies on our website and also other similar technologies that process your personal data. If you would like to know more about our use of cookies and similar technologies, please read our Cookie Statement.

6 What are your rights?

When we process your personal data, you have various rights that you can exercise at any time. You can

i. Request information about the data we hold about you and how we process it;
ii. request the correction of your personal data;
iii. request the deletion of the data stored by us;
iv. request the restriction of the processing of your personal data;
v. object to the processing of your personal data;
vi. obtain your personal data in a structured, commonly used and machine-readable format (right to data portability); or
vii. Revoke consent with effect for the future.

You also have the right not to be subject to automated decision-making in individual cases, including profiling.

You can find more information about your rights and also about the relevant requirements on the EU Commission’s website at https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_de.

Please contact us about your rights using the contact details in section 7.

You can also lodge a complaint with the competent data protection supervisory authority at any time if you feel that we are not providing you with sufficient assistance.

7 How can you contact us?

You can contact us as follows if you have questions about data protection:

Viotrade GmbH
Bahnhofstrasse 39
82041 Oberhaching

Email: datenschutz@VIVAMASK.de

 

Last updated: November 2020